Opening or taking over
Energy for new business premises.
Moving into a commercial unit or taking over a shop? Start with the premises address and the date your business becomes responsible. A previous bill can help, but you do not need every detail before getting in touch.
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Record the handover. Take opening meter readings and dated photographs where possible.
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Tell the existing supplier. Notify them when responsibility changes and check the account arrangements. Do not assume the previous occupier's contract transfers to you.
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Review the contract options. Confirm the business name, supply address, proposed start date and terms before agreeing to proceed.
Using gas or electricity at new business premises before agreeing a supplier contract can put you on a deemed contract. Check the applicable rates and explore an agreed contract. You can deal directly with a supplier or choose support from a broker.
Existing supply or a new connection?
A tariff for an existing supply is different from connecting a new building or installing a meter. Tell us if the premises have no supply, a disconnected supply or a missing meter so the enquiry can be directed appropriately. Agreeing a tariff does not by itself complete connection or installation work.
Source: Ofgem: moving home or business premises.